TABLE OF CONTENTS


Installation on Windows 10

1. Download the newest version. 64 bit will use more RAM if available, and is recommended for newer computers.


2. Run the installation .exe normally, it will make a new start menu entry called Monitor Client, this is NVMS.

3. Run Monitor Client, it will ask for login information. The default login is just admin, with 123456 as the password. You can change this after login, or just check the Auto Login button. You can skip the security questions.


Installation on Mac OS

1. Download the newest version.


2. Run the .pkg file from the Downloads folder, The system will tell you it's from an unidentified developer and can't be opened. Open System Preferences from the Apple menu in top left corner of the screen, and under Security & Privacy > General you will find NVMS Lite.pkg listed with an Open Anyway button.

3. Follow the installer, and confirm with an administator password.

4. Once installed, you can find Monitor Client in the Launchpad, or in the Applications folder. This is NVMS.

5. Run Monitor Client, it will ask for login information. The default login is just admin, with 123456 as the password. You can change this after login, or just check the Auto Login button. You can skip the security questions.


Adding your Camera System to NVMS

1. Add your devices. From the Home tab in the app, choose 'Add, Edit or Delete a Device' under the Resource Management section.

  • Press the Add button in the top left corner, this will open the device search and automatically find equipment on the local network.
  • When adding multiple NVRs, its best to create a new Area first, then select it from the drop down before adding each unit. This will make a camera group in the Live View tab.
  • The Manually Add tab will let you enter IP addresses, Dyn names, or Autonat codes/Serial Numbers.
  • The Default Password button in the bottom right of the window will let you specify the device password NVMS will try to connect with.

2. Set up the Live View.

  • You can drag individual cameras onto the display grid wherever you want, or double click a group name to populate the entire grid at once.
  • You can open additional Live View tabs, and when you close them it will ask if you want to save the tab layout.
  • Saved tabs can be reopened by clicking 'View' in the top right corner and choosing them out of the Live View drop down.

User Manual

NVMS Lite 2.1.1 User Manual

Previous Versions

NVMS Lite 2.1.2 (64 bit) 10522 Updated 6/1/21

NVMS Lite 2.1.2 (32 bit) 10522 Updated 6/1/21



The best way to contact tech support is to email helpdesk@dixonsecurity.com Provide your contact information and a brief summary of the problem. If you can take a picture, that can help us diagnose faster. The email creates a ticket in our system and you will receive a receipt for tracking of service. A technician will call you back and either help you over the phone or schedule a visit. You can also call the office at 801-455-0413 and leave a message with reception, but you will not receive an automated ticket.

We stand by our promise to be available to support our customers at all times. We value our relationship with each and every client, which is why we’re there from design to installation, service and future growth. No problem is too small to call us for support.

We stand by our promise to be available to support our customers at all times. We value our relationship with each and every client, which is why we’re there from design to installation, service and future growth. No problem is too small to call us for support.

Dixon Security Comprehensive 1 Year Onsite Warranty

Dixon Security Cameras offers a full 1 year Comprehensive warranty on both labor and installation of equipment under the following circumstances:

The client account is paid in full. The client lives within our normal service area. (Farmington south, Park City west, Provo North, and Magna east.) The client does not tamper with the recorder or cameras on their own or have another company or individual do the same.

Clients outside of the service area still are covered under warranty however they must pay a service/travel charge for any warranty trip to their property depending on the distance. The labor and parts onsite would then be covered.

Some Examples of Warranty calls:

Recorder is beeping or making a strange noise. Recorder is not recording. Video loss. Interference on Video. Night vision not working.

Things not covered under warranty and why:

Failed equipment due to power surge, lightning, water damage, or vandalism. – Act of God or nature.

Networking – Networking involves your internet, power, router, cell phone carrier, and internet provider. All of these things are out of our control. If it is however determined on the service call that it was due to a problem in the recorder, then it will become a warranty call.

Focusing – When our installation team leaves and payment is received, you agree that the cameras are focused and looking where you want. If you decide to change what a varifocal camera is focused on or where it is looking after the initial installation, then that would be considered maintenance and is not covered under warranty. If it is a fixed lens camera and becomes out of focus, then that would be a warranty issue because that camera requires no adjusting of the focus.

Maintenance: We encourage you to get the most out of your investment with continual maintenance, training, and updates. Maintenance visits fall under our normal service work rates. At least once a year we encourage you to schedule a maintenance visit and get everything tuned up.

Below you will find software downloads, manuals, brochures, upgrades and more information about the equipment we use:


Get in Touch


For sales related questions, call us at 801-455-0413 or fill out this form.


For service related questions, call us at 801-455-0413 or fill out this form.


Address

If you are looking for SERVICE and an outside consultant to help you with your video surveillance needs, Dixon Security Cameras is the right company for you! Call today and speak directly with Thal Dixon, the owner of Dixon Security Cameras.

  • PHONE: 801.455.0413

  • TECH SUPPORT: 801.455.0413

  • Corporate Headquarters:
    3767 S. Secord St., Suite A
    Salt Lake City, UT 84115

    California Location:
    999 Corporate Drive, Suite 100
    Ladera Ranch, CA 92694

  • Hours:
    Mon-Fri 8:30 am 4:30 pm